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Delivery

We offer free standard delivery to any UK address on a 3-5 working day delivery time on all orders over the value of £45 + vat. This is not weight restricted

Next day delivery is charged at £12.50 + vat for items under 35kgs.  Orders need to be placed before 5pm Mon-Thurs or 4:30 on Friday for guaranteed Next Day Delivery.

Next day delivery is not available for UK Highlands and Islands. Please click the following link to view postcodes/areas that don't qualify for next day delivery.

Due to some product specifications, there may be a lead time of up to 4 weeks. This is only on a small number of products and you will be contacted upon purchase and entitled to a full refund if required.

For Items over 35kgs, please review our delivery charges here

For full delivery terms please click here

International Delivery

If you want your order delivered to a remote area please contact our one of our Sales Representatives on 0800 112 3134 before placing your order and we will assist you further.

Returns

Please note specific items may incur a restocking charge as they are made to order, the cost of which, it determined by the manufacturer not ourselves. Items that are made to order or cut to specific length e.g. Hose cut to specific length may not be entitled to a refund.

Please contact customer services for clarification.

Unused, unaltered items may be returned at the buyers expense for credit upon Anchor Pumps prior written consent and upon the terms specified by Anchor Pumps.  The buyer assumes all risk of loss of such returned goods until actual receipt and acceptance by Anchor Pumps.  Please click here to view Returns information.